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Status: All Systems Operational
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POPULAR QUESTIONS
How can I pay? + We accept crypto payments: USDT and Binance Pay.
How is delivery going? + Automatic and instant delivery: access within 2 minutes.
What is your guarantee? + Yes, all access guaranteed. Free replacement during warranty.
How does loyalty work? + Every purchase unlocks automatic loyalty discounts.
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CATEGORIES
Orders & Delivery
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Payment
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Warranty & Replacement
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Account & Loyalty
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Products & Activation
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How long does delivery take? + Automatic and instant delivery: access within 2 minutes.
Where to find my access after purchase? + Your access available in account space (Orders tab) and sent via chosen channel (Email or Telegram).
I didn't receive my order, what to do? + Check spam and order folder. Contact support with order number.
Can I change delivery channel (Email → Telegram)? + Yes: contact us via Messages tab before delivery to change channel (Email → Telegram).
How to track my order status? + Track order status real-time in account
Can I order multiple products simultaneously? + Add multiple products, single payment.
Which payment methods do you accept? + We accept crypto payments: USDT and Binance Pay.
How to pay in USDT step by step? + Choose USDT at payment. Send exact amount to displayed address (BEP20 network). Automatic confirmation in minutes.
How to use Binance Pay? + Select Binance Pay, scan QR code, confirm instantly.
My transaction is pending, what to do? + Pending transaction confirms within minutes. Send hash via Messages if stuck.
I don't have crypto, how to get? + Buy USDT on Binance, Bybit, exchange, return to pay.
Can I pay in MAD (Cash Plus / Wafacash)? + MAD payment (Cash Plus / Wafacash) not yet available.
What are the transaction fees? + No fees charged. Only blockchain network fees apply.
Are my accesses guaranteed? + Yes, all access guaranteed. Free replacement during warranty.
What if my account stops working? + Contact us via Messages tab with order number. We replace access quickly and for free.
Refund Policy + Refund possible if unable to deliver/replace. Contact Messages tab.
Warranty duration per product + Warranty duration varies by product (typically 6 months). Indicated on each product sheet.
How to request a replacement? + Request replacement via Messages tab with order number
What exactly does warranty cover? + Warranty covers access malfunctions and expirations.
How to create an account? + Click "Account" then "Create Account". Email or Telegram signup.
How does the loyalty program work? + Every purchase unlocks automatic loyalty discounts.
How to check my points? + Check your level and discounts in your account, Loyalty tab.
How to edit my personal information? + Edit your account information. Contact us via Messages to change email.
I forgot my password + Use "Forgot Password" link or login via Telegram.
How to delete my account? + Delete account, contact Messages tab. 48h processing.
ChatGPT Plus: how to enable my access? + After purchase, receive login credentials. Detailed guide included.
LinkedIn Premium: use activation link + Receive activation link, click while logged in.
Coursera Plus: step-by-step connection + Sign in to coursera.org with credentials. All steps detailed in delivery email.
Gemini Pro: configure my Google account + Follow guide to configure Gemini Pro. Support via Messages.
Microsoft 365: installation and activation + You receive key and installation guide. Download Office, enter key, then activate.
Can I use access on multiple devices? + Depends on product: most allow multiple devices. Check product sheet or ask us via Messages.
What if I change email? + If you change email, contact us via Messages tab to update your access.
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To use the support, sign in or create an account. This lets us link the ticket to your orders and contact you securely.